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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Santander is still okay

4
Santander is still a good bank good customer service Reviewed on: 15th December 2018

Great

5
Opened this account as a student. It has been ideal. Great overdraft without any catches makes life as a student much easier when unexpected finances hit. Reviewed on: 15th December 2018

good service

4
friendly and efficient service, no issues since signing up Reviewed on: 12th December 2018

Great service

5
Great bank, they give you better interest rates with multiple accounts and loyalty which a lot of banks now don’t bother to give you. Reviewed on: 7th December 2018

Good overall account

4
Good interest rates for a current account and great transference for perks with other services Reviewed on: 6th December 2018

Great service

5
Staff in the local branches have always been very helpful. The app is fantastic and very intuitive to use. The account itself has no charges so its perfect for me. Reviewed on: 5th December 2018

Student life saved by Santander

5
The three year rail card and £1500 fee-free overdraft were a godsend! Reviewed on: 2nd December 2018

Great Unique Product rewards you for your balance and on your monthly outgoings.

5
Having been a customer of Abbey and now Santander for almost FORTY YEARS and two mortgages a personal pension also many savings accounts later.All of which I have now paid off cashed in or transferred to my works pension.I have now retired at 55 and other than the PPI debacle my claims were settled eventually and I put down to a bad culture ,but other than that I have no complaints with this bank.Over all those years I have heard of problems other people have had which I have not shared and have only had positive outcomes when dealing with staff . When mistakes were made by them I was always compensated when they were brought to light.Sandanders 123 Current Account should have been copied by the rest of the banks as it rewards me lucky enough to hold the maximum amount and my monthly costs council tax ..etc.l hope my comments go some way to give Sandander the good name they really deserve and to thank them for their help during my working life. Reviewed on: 30th November 2018

Good interest rate on 20K & bills cashback

5
Low minimum monthly pay in of £500. Cashback on bills virtually pays account fee even for low household bills. 1.5% interest on up to 20K and linked regular savings pays 5% on £200/month. Reviewed on: 27th November 2018

very good

5
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee Reviewed on: 27th November 2018

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