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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1250 reviews)

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4.17

Based on 1,250 reviews, last reviewed 15th Jul 2025

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Staff

Friendly and helpful staff, always ready to help Reviewed on: 8th November 2018

Not as attractive as it used to be

I haven't had any problems at all with my account, so can't comment on customer service from that side, so that's good. Mostly positive, my only criticism it that the account isn't as attractive as when I first joined due to the introduction of a monthly account fee. Reviewed on: 8th November 2018

123 ACCOUNT

GET MONEY BACK ON THE BILLS YOU ARE PAYING ANYWAY SO WIN WIN SITUATION. GREAT ACCOUNT. Reviewed on: 8th November 2018

Excellent Service

Always so helpful, either in branch or on telephone. Reviewed on: 8th November 2018

Fantastic account

Santander 123 account offer multiple benefits. i get 1% back on my Santander mortgage along with cashback from my household bills. The in-app offers at retailers and food outlets are an excellent benefit as i can get money back from eating out and going places with the family. I would definitely recommend this Santander account. Reviewed on: 8th November 2018

Worth the monthly fee

I have had the 123 account for around 5 years now and have earnt myself over £1000 in cashback from my mortgage and paying utility bills from the account. I have always found the customer service to be very good and the staff in branch extremely helpful and friendly Reviewed on: 8th November 2018

Effortless

Great account, excellent cashback and interest. No effort to set up, I couldn't be happier. Reviewed on: 8th November 2018

123 Account

Interest on your current account up to £20,000 better than most savings accounts and cashback on some purchases with the 123 credit card. I have had this account for a number of years and although the terms are less favourable than when I first took it out it is still a very competitive account. Reviewed on: 7th November 2018

Excellent

This is an excellent account and there have been no problems using this account. Recommended! Reviewed on: 7th November 2018

Santander a Bank for all people

I have been with Santander for 3 years as a personal customer and the services I have received has been exceptional Reviewed on: 6th November 2018

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