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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,266 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1266)

Review of the Santander, 123 Current Account (discontinued):

Stay Well Clear of Santander

1
The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

The bank is the best in the world.

5
The bank is the best in the world. Reviewed on: 12th April 2024

Excellent service and products

5
I have been with Santander through default when they took over my previous bank. However I have stayed as very happy with their systems and also their changing products like savings accounts that are very competitive. Reviewed on: 12th April 2024

Quality service Customer friendly & excellent

5
Quality service Customer friendly & excellent Reviewed on: 12th April 2024

The cashback on bills is a benefit

5
The cashback on bills is a benefit Reviewed on: 12th April 2024

Banked here since I was 10 and never had a...

5
Banked here since I was 10 and never had a problem Reviewed on: 12th April 2024

Great app and enjoy getting my cashback

5
Great app and enjoy getting my cashback Reviewed on: 6th April 2024

I found their service to be satisfactory

3
I found their service to be satisfactory, no more, no less. I probably didn’t fully maximise the offers that were available, but was satisfied. Reviewed on: 2nd April 2024

I'm a 77 yr old pensioner and unfortunately I was sc...

1
I'm a 77 yr old pensioner and unfortunately I was scammed and duped into downloading the "AnyDesk App" to help open a "MoonPay" account to transfer money held in a "Blockchain" wallet to my Santander account. Instead of recieving funds I lost money. Be very aware, in finding myself in this horrible situation Santander are quite heartless, and so too ActionFraud.police.uk. The morale of the story is don't get scammed because despite what your told nobody will help you. least of all Santander if you bank with them. Reviewed on: 1st April 2024

value for money

5
it provides best interest rate and high street service Reviewed on: 18th March 2024

Used santander for over 10 years

5
Used for many years, easy to use app - helpful online/phone customer service and great products/account offers! Reviewed on: 15th March 2024

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