Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,247 reviews, last reviewed 18th Apr 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025
Anonymous's avatar
Anonymous

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025
Mr Savva's avatar
Mr Savva

About this product

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

Santander 123 Current Account (discontinued) reviews (1247)

Good value and service

5
The 123 Lite account is worth it for the cashback on bills and I have always found it easy to contact Santander with any issues. It was straightforward to switch to this account. Reviewed on: 8th November 2017

A --ok

5
Always friendly helpful and informative Reviewed on: 8th November 2017

No problems

4
People around me were saying 'Beware' Santander! Yet my switch to them 2 years ago went through without a hitch and they have delivered on their promises with my 123 Current Account Reviewed on: 8th November 2017

Student Account

4
The banking app is really easy to use and the rewards page is a great bonus. The interest is much better than my other bank account. The interest free overdraft and free railcard are brilliant incentives for the student account. Reviewed on: 8th November 2017

Great current account

4
Remains a great current account if your cashback covers the monthly fee. Reviewed on: 8th November 2017

Money for nothing

5
The 123 account is very good if used correctly. We pay all our bills through DD and receive around £14 a month back. It’s a money for nothing situation as you have to pay them anyway! Reviewed on: 8th November 2017

Great deal for savers

5
Even though interest rates are rubbish and Santander reduced the % @1.5% on 3 accounts for a couple with max £20,000 it cant be beaten. Plus cash back its a winner still Reviewed on: 8th November 2017

Easy to use account

5
Not had much call to speak to Santander but their on line service is excellent. A very flexible but secure website. Easy to see and manage all accounts. Interest on balance and DDs has dropped but still compares fairly favourably with other banks Reviewed on: 8th November 2017

Easy online operation and helpful staff

4
Despite poor reports on customer service I have never experienced this. Staff are knowledgeable when I have questions. Local branch pointed out how I could earn more interest with them. Even though I have an online account with them I can ring orvisit a local branch. Pity they now charge an account and credit card fee but I just about break even. Reviewed on: 8th November 2017

Great account for people with £20000 to have easy access to

4
I like this account because I have £20000 to invest . However as a purely current account ,it is too expensive. Reviewed on: 8th November 2017

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Choice Current Account

    from Santander 4.16 from 17 reviews
    Santander
  • Saver

    from Santander 4.00 from 54 reviews
    Santander
    View all products