Write a review

Santander: ISA reviews

Name: ISA
Rating: 3.29 (63 reviews)

View other Santander products

2.91

Based on 63 reviews, last reviewed 30th Jul 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

31%

25%

13%

25%

Latest highest rating:

5

Opening the account was very straightforward. Opening the account was very straightforward.The Santander app has recently had a makeover and is now even more appealing and user friendly. Interest ... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Santander - worst stocks and shares ISA imaginable. Dreadful. Huge fees, and they lost me thousands of pounds and decimated my life savings with their stocks and shares ISA. Awful company, terrible ser... Read more Reviewed on: 30th July 2024

Read all reviews See your review

About this product

Santander ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Santander is really like. Oh, and if you have experience using a Santander ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Santander ISA reviews (63)

Review of the Santander, ISA:

Santander is so helpful

Santander has been so helpful I've taken up a lot of their time asking questions and they are fabulous. Reviewed on: 12th February 2017

Santander - worst stocks and shares ISA imaginable.

Dreadful. Huge fees, and they lost me thousands of pounds and decimated my life savings with their stocks and shares ISA. Awful company, terrible service. Reviewed on: 30th July 2024

Opening the account was very straightforward.

Opening the account was very straightforward.The Santander app has recently had a makeover and is now even more appealing and user friendly. Interest rates are up with the best too . Reviewed on: 24th May 2024

I won't be using Santander again.

I won't be using Santander again. Firstly, the website looks like something from the late 90's. Strangely, the 'Close my account' button doesn't work. They are also obsessed with fraud prevention, with regular emails being sent and relentless security messages every time you want to transfer any money. Reviewed on: 12th May 2024

Good rate and service from a well known company.

Good rate and service from a well known company. Reviewed on: 15th April 2024

Dishonest

Almost one year later and Santander have still not fulfilled their T&Cs – I’m still owed a £50 voucher for an ISA transfer over to them. I have followed this up with them multiple times with still no luck in them fulfilling their obligations. The time and effort involved is not worth the £50 I am trying to retrieve. They also make it incredibly difficult to contact them – no option of an email. Instead you have to wait a stupid amount of time to be connected to someone on the phone. You have to go through a ridiculous automated process and just try your luck to get connected to an actual human being. I will move my ISA next month and never bank with Santander again Reviewed on: 20th March 2024

top interest rates for isa's.

they usually have the top interest rates for isa's. I have had my isa with them for a number of years and at the time of renewal of a fixed rate they come out best every time Reviewed on: 21st February 2024

Bumbling incompetent service

Bumbling incompetent service - really the worst catalogue of disastrous errors I've ever come across with a financial institution. And an escalation to Customer Relations fixed absolutely nothing. Ombudsman, here I come! Reviewed on: 15th February 2024

Santander ISA

Ample choice of reputed investment companies, notably some not easily accessible elsewhere. Good value. Reviewed on: 15th February 2024

A good interest rate.

A good interest rate. A very secure website Reviewed on: 15th February 2024

nightmare of accessing

Expensive to set up. Then for the 2 months afterwards i have not been able to access it online. Locked for "technical reasons" they dont understand Every telephone inquiry leads to a promise that someone will call in a few days. Never do. At the time of writing this i have been waiting 30 minutes for a phone call answer. Also a pain is the fact that the investment hub is not available to manage online if your status is a Power of Attorney for the owner. You have to write letters requesting transfers and this takes at least a week. I made a complaint several weeks ago but never heard anything back. Reviewed on: 3rd October 2023

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Santander has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub