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Santander: Mortgage reviews

Name: Mortgage
Rating: 2.85 (175 reviews)

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2.61

Based on 175 reviews, last reviewed 16th May 2025

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

35%

13%

47%

Latest highest rating:

5

Abdul Khan in mortgage sales I just wanted to sa... Abdul (Khan) in mortgage sales I just wanted to say thank you again for your professionalism, patience, guidance and help with changing my mortgage ... Read more Reviewed on: 12th May 2025

Latest lowest rating:

1

Don't use Santander. Don't use Santander. My re-mortgage application took 5 months (and still ongoing). Santander is basically a thief, they put me on high variable intere... Read more Reviewed on: 16th May 2025

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Santander Mortgage reviews (175)

Able to get a mortgage, seems good

Swift response to quote/ support/ completion requests. online portal for information. good rates Reviewed on: 6th June 2018

Still waiting

Mortgage application lodged via our mortgage advisor 9 days ago and still not heard a thing, myself and my husband have barely slept a wink with worry and our move it date is in 3 weeks! If I'd know it would take this long to even get an acknowledgment I'd have went elsewhere Reviewed on: 23rd May 2018

Good customer service and products

Helpful customer service when remortgaging, clear and useful information given to us. Fast responses when needed. Would recommend. Reviewed on: 22nd May 2018

Easy

Easy to deal with, competitive rates & could not be more helpful Reviewed on: 10th April 2018

Very quick process

We applied in branch on Saturday 20th January 2018. Telephone interview with a mortgage advisor on Wednesday 24th January 2018 mortgaged offered and paperwork with my solicitors by Friday 26th and mortgage offer received by us on Monday 29th. All completed on Thursday 15th February. Would definitely recommend Santander and our solicitors Jarmans based in Sittingbourne, Kent. Reviewed on: 16th February 2018

Efficient

The whole process was brilliant. Moving day was awful, my buyers bank was a nightmare so I noticed Santanders trouble free transaction all the more Reviewed on: 11th February 2018

Good value

Helpful staff,competive rates.Available to a wide audience. Reviewed on: 11th February 2018

Remortgage was a dream

I was on an old Bradford and Bingley mortgage at a great rate. Shortly after they became Santander we needed to remortgage and they combined the additional amount into one at the same rate we had with the Bradford (no one could come anywhere near a better deal). Reviewed on: 10th February 2018

Best Company

Excellent mortgage company with fantastic rates, have been with Santander for 11 years now and would highly recommend to friends and family. Excellent customer service and there with help and advice when needed. Reviewed on: 8th February 2018

All good

We have fixed tgi mortgage for 5 years at a very good rate. Reviewed on: 15th January 2018

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