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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.90

Based on 3,194 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent Customer Service I phoned up to ask for some assistance and Audrey was extremely helpful and very friendly. Reviewed on: 9th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Pleasure being business

Very friendly and helpful service, considerate professionalism, explaining all the services provided. Reviewed on: 16th May 2025

Really very good

Wonderful service as always. Very friendly efficient and helpful. Always enjoy a visit to the branch. Reviewed on: 16th May 2025

Pleasant to be in

To be able to talk to a human rather than a robot. Reviewed on: 16th May 2025

Professional Helpful Polite

Staff professional and always helpful. Reviewed on: 16th May 2025

Friendly, Professional, happy

Always get great service, Never any issues. Reviewed on: 16th May 2025

Accurate, Professional, Welcoming

Member has recommended to a friend, Member is confident we process everything accurately. Reviewed on: 16th May 2025

Approachable, friendly, Efficient

Banking and saving as it should be. Face to face with friendly and well informed staff. A society working for its members and not shareholders. Reviewed on: 16th May 2025

Very Good

The transfer over from another provider went very smoothly with no problems. Reviewed on: 16th May 2025

Friendly, Helpful and speedy

Need for faster postal service of document and 1st Class postal service. Reviewed on: 16th May 2025

Welcoming, Efficient, Informative

Welcoming , Information clearly given. Reviewed on: 16th May 2025

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