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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.90

Based on 3,199 reviews, last reviewed 10th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Very Good

The transfer over from another provider went very smoothly with no problems. Reviewed on: 16th May 2025

Friendly, Helpful and speedy

Need for faster postal service of document and 1st Class postal service. Reviewed on: 16th May 2025

Welcoming, Efficient, Informative

Welcoming , Information clearly given. Reviewed on: 16th May 2025

Friendly Welcoming Reassuring

Appointment was very informative and helpful it was a shame I couldn't open the account when I first came in and needed and appointment. Reviewed on: 16th May 2025

Customer Focused

Prompt, polite and efficient service. Clear Explanations, Competitive interest rates. Reviewed on: 16th May 2025

Helpful, Courteous, Informative

Every query I had was explained thoroughly by courteous and helpful staff. Reviewed on: 16th May 2025

Helpful, Approachable, diligent

Like local office, Able to deal face to face. Reviewed on: 16th May 2025

In branch service review

Everyone I have met with at the SBS in Galashiels has been very helpful and friendly. One of them even helped me when the branch should have been closed. Reviewed on: 9th May 2025

Pleasant staff to speak to

Office moved, hope this one remains open. Reviewed on: 9th May 2025

Friendly, Helpful, Advice

At my age I like to go to branch. Less than 10 mins by car, Easy parking . Reviewed on: 9th May 2025

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