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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.90

Based on 3,199 reviews, last reviewed 10th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Friendly, Personal, Service

Friendly knowledgeable and courteous staff, able to speak with real people, face to face, Please keep local branches open. Reviewed on: 9th May 2025

Knowledgeable, Accessible

Always friendly and always available for face to face communication. Reviewed on: 9th May 2025

Friendly, Welcoming, Helpful

Friendly staff, Competitive products, Convenient branch. Reviewed on: 9th May 2025

Local, Friendly, Helpful

Very Efficient. Nice to do face to face. Reviewed on: 9th May 2025

Friendly Accessible, Efficient.

Good personal service from knowledgeable member of staff, who was able to answer all our questions. Welcoming and friendly. Reviewed on: 9th May 2025

Efficient, Friendly, Helpful

Friendly and very helpful staff. Had an appointment and staff were waiting for me. All went to plan. Delighted with the excellent service. Reviewed on: 9th May 2025

Helpful, informative, Friendly

Very helpful sorting out my maturity give very good information. Reviewed on: 9th May 2025

Dependable, Local, Professional.

Prompt, well informed service. Friendly staff longevity of company. Reviewed on: 9th May 2025

Clear, Precise, Friendly

Location is excellent, Staff are very friendly and efficient. Speaking face to face with Shirley makes the experience very helpful and very clear. Reviewed on: 9th May 2025

Helpful efficient, Professional

My most recent contact with the society was by phone. I called to request and interest certificate. I am very satisfied with your service. Reviewed on: 9th May 2025

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