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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Professional , Helpful, Welcoming

Staff always fantastic. No other organisation can match the welcome, Assistance and nothing is a bother. Reviewed on: 9th May 2025

Glad you

Lovely staff and very courteous and efficient, Helpful with power of attorney. Reviewed on: 9th May 2025

Great customer service

Branch is on a bus route and can get to it easily, Always made to feel welcome. Reviewed on: 9th May 2025

Very Professional staff

Friendly staff, Professionalism, nothing to change. Reviewed on: 9th May 2025

Friendly, Lovely, Helpful

Prompt, efficient, friendly service. Thank you. Reviewed on: 9th May 2025

Local, Friendly, Helpful

Lovely, friendly customer service. Very helpful staff. Reviewed on: 9th May 2025

Personable, Helpful, Smiley

Face to Face, Building a report with the staff. Reviewed on: 9th May 2025

Value for Money

Been with you a long time and very good. Reviewed on: 9th May 2025

Only the best

Shirley was very quick and efficient. Reviewed on: 9th May 2025

Very helpful

Bank transfer completed, verified bank detailed and updated online profile. Reviewed on: 9th May 2025

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