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Scottish Building Society: Savings reviews

4.89
Based on 3,199 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Value for Money

5
Been with you a long time and very good. Reviewed on: 9th May 2025

Only the best

5
Shirley was very quick and efficient. Reviewed on: 9th May 2025

Very helpful

5
Bank transfer completed, verified bank detailed and updated online profile. Reviewed on: 9th May 2025

Friendly, Helpful Reliable

5
Friendly staff , always helpful. Reviewed on: 9th May 2025

Helpful, Knowledgeable, reassuring

5
I like that I could sit face to face with an advisor to help with opening accounts. Reviewed on: 9th May 2025

Very good experience

5
Lorraine very polite and helpful on information reading the saving account. Reviewed on: 9th May 2025

Very helpful

5
Easy to read website, Good interest rates. Reviewed on: 9th May 2025

Friendly, Efficient and Thorough.

5
Kaite was very thorough and answered all my questions. I like that it's a Scottish building society on my doorstep. Reviewed on: 9th May 2025

Friendly, Professional, Courteous

5
Experience was excellent and manger were extremely professional and sorted out my accounts quickly. Reviewed on: 9th May 2025

Efficient, Caring , Humans

5
I always receive very good attention when I visit. I cant think of any improvements. Reviewed on: 9th May 2025

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