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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Straightforward, Friendly, Local

Easy to get through on the phone and always very helpful advice. Reviewed on: 9th May 2025

Friendly, Efficient, Local

I like the friendly, Knowledgeable and helpful staff an the face to face contact. Reasonable interest rates. Reviewed on: 9th May 2025

Friendly, Welcoming, Customer focused.

Every time I visit the branch I am welcomed they address me by my name and ask me how I am. The staff are very friendly, provide excellent customer care. Reviewed on: 9th May 2025

Customer Service Guaranteed

No Improvement necessary! From start to finish a very pleasant experience. Was really surprised how quickly and efficiently my request was performed. Was the best and easiest transaction I have ever experienced. I left like a much valued customer. Reviewed on: 9th May 2025

Experienced and Good Value

Very friendly and helpful staff, Interest rate is good. Reviewed on: 9th May 2025

Accessible, Friendly, Old-Style

Branch open every day. Very accommodating. Reviewed on: 9th May 2025

Friendly, helpful, efficient

Always helpful and ready to explain and respond. Highly efficient at all time. Reviewed on: 9th May 2025

Best There Is

I phone a new ISA, staff very pleasant and posted out forms. Kept me informed. Reviewed on: 9th May 2025

Friendly, Efficient, Approachable.

I've always had a positive experience and like the service and advice. Reviewed on: 9th May 2025

Excellent, Banking, System

My savings feel safe in SBS, as I am well informed by post and on visiting my local branch. The staff are friendly, professional and hand out good advice. This Makes me confident in the knowledge that my savings are in an excellent institution. Reviewed on: 9th May 2025

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