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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,199 reviews, last reviewed 10th Mar 2026
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

In branch service review

5
Efficient and helpful, lady was warm and friendly. Lovely office. Reviewed on: 22nd April 2025

Knowledgeable , Efficient, Friendly

5
Very good so far. Like that I can come into branch and talk things through with advisors face to face. Feel welcome, information provide is clear and staff are friendly and knowledgeable. Do not have to wait weeks to be seen. (unlike some banks). Reviewed on: 22nd April 2025

Efficient, friendly and always accessible

5
Efficient, friendly and always accessible. Reviewed on: 11th April 2025

Very Helpful

5
Bank transfer completed, verified bank detailed and updated online profile. Reviewed on: 11th April 2025

Efficient, Easy, Welcoming

5
I love how friendly and welcoming the staff are. I feel more comfortable with my money here and know that its dealing with safe hands. Reviewed on: 11th April 2025

Excellent

5
Staff very friendly always ready for a chat. Nothing too much trouble. Reviewed on: 11th April 2025

Very Good

5
Very helpful and very completive rates of interest. Reviewed on: 11th April 2025

Welcoming, approachable, Helpful

5
Jack was very helpful and clear his patience was reassuring. Reviewed on: 11th April 2025

In branch service review

5
Helpful staff prompt answering of telephone. Problems resolved quickly. Reviewed on: 11th April 2025

Very helpful and friendly staff

5
Natalie was very helpful in helping me in choosing my saving account in the branch. Reviewed on: 11th April 2025

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