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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3206 reviews)

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4.90

Based on 3,203 reviews, last reviewed 12th Mar 2026

25% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent customer service Very comfortable with conversation, everything explained about my new ISA, great service from Loraine Reviewed on: 12th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3206)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Indutry roll models

Reasonably easy to get through. Product transfer straightforward. Competitive rates and helpful people. Reviewed on: 3rd March 2025

Friendly, efficient, value

Scottish are friendly, efficient and approachable. Good advisors and competitive. Reviewed on: 3rd March 2025

Appreciate personal service

Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

In branch service review

In-branch always helpful and efficient. Better online system needed. Reviewed on: 28th February 2025

Helpful, informative, available

I like face-to-face experience, easier to manage than online. Reviewed on: 28th February 2025

An excellent service

The staff are very knowledgeable, polite and helpful. The walk-in service is really good too. Reviewed on: 28th February 2025

Great, quick, helpful

very helpful and polite and informative. Reviewed on: 28th February 2025

Convenient, professional, friendly

I like the fact that there's a branch I can walk into for assistance. Reviewed on: 28th February 2025

Competent, helpful, pleasant

I was very happy with my experience today. Reviewed on: 28th February 2025

Exceptionally good

Very efficient provess and customer service - second to none. Reviewed on: 28th February 2025

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