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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,209 reviews, last reviewed 14th Mar 2026
23% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Met Audrey today at the Galashiels branch. Met Audrey today at the Galashiels branch. So helpful with my queries. Could not gave has a better expetience. Reviewed on: 14th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3209)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Very professional today

5
Everything was dealt with efficiently. Very helpful. Reviewed on: 11th November 2024

Community. Supportive. Different.

4
Love the brand. Mobile banking would be helpful to manage savings. Reviewed on: 8th November 2024

Local, trusted, fair

5
Staff are unfailingly helpful. Competitive interest rates. Reliable opening times. Reviewed on: 8th November 2024

Excellent service always

5
No improvement needed as far as I am concerned. I have always been very happy with the treatment I have had. Reviewed on: 7th November 2024

Solid, reliable, honest

5
Good accounts. Straightforward information. Reviewed on: 7th November 2024

In branch service review

4
Good. Have completed ISA transfer form though this was not noted as an option in the welcome to SBS online letter. The ISA transfer form did not ask for SBS account number!. Reviewed on: 6th November 2024

Behind the times

3
I had problems transferring money and was promised a callback but never received one, so rang again and the lady I spoke to seemed unsure about the advice she was giving me but the situation was resolved in the end. Reviewed on: 6th November 2024

Excellent, friendly, helpful

4
Accessible - I can speak to a member of staff within my branches, staff know me, staf can call me direct and make suggestions in combining bonds, knowledgeable and approachable staff. It is a Scottish Building Society. Maybe a little better interest rate needed. Reviewed on: 6th November 2024

Prompt, reliable, clear

5
Clear information and I can use a postal account for a bond. Reviewed on: 6th November 2024

In branch service review

5
There is always improvements to be made in all things!?. Reviewed on: 6th November 2024

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