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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3169 reviews)

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4.89

Based on 3,169 reviews, last reviewed 2nd Mar 2026

28% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Scottish Building Society I opened a Regular Saver and paid into it last month. I went back this month and Gerard the cashier remembered me from last time and greeted me with a... Read more Reviewed on: 2nd March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3169)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Helpful, polite, friendly

I like the face-to-face aspect with friendly staff. Reviewed on: 31st December 2025

Not handy as the branch office was.

Always very helpful . I like the one in Kelso, very much but visited the Galashiels which was also helpful. Reviewed on: 22nd December 2025

Friendly, Knowledgeable and accessible.

I like speaking to a human being in a friendly small office and not having to do everything online. Reviewed on: 22nd December 2025

Accessible, Friendly, Efficient

Local branches, Friendly, efficient staff, good products. Reviewed on: 22nd December 2025

Competitive, Communicative and straightforward.

Good communication and competitive Rates. Please improve, online application would've been preferable to do the postal process. Reviewed on: 22nd December 2025

Very efficient

Fairly local, easy to get to, friendly advice. Reviewed on: 22nd December 2025

Accessible, Friendly, Helpful

I like the fact there are branches local and the staff know me. I can call the local branch and they know me. The staff are very helpful . It is a SBS. Better rates would always be good. Reviewed on: 22nd December 2025

Scottish!

1 - Scottish, 2 Local, 3 Reasonable rates, 3 Trustworthy - no hidden fees, 4 Good service. Reviewed on: 22nd December 2025

For me Good

No Problems I can find everything is ok for me. Reviewed on: 22nd December 2025

In branch service review

Friendly and happy to accommodate our needs. Used hearing loop when noticed I was struggling, asked if she could assist in any other ways. Reviewed on: 22nd December 2025

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