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Scottish Building Society: Savings reviews

4.89
Based on 3,123 reviews, last reviewed 19th Feb 2026
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Dealt with immediately and efficiently. Dealt with immediately and efficiently. Reviewed on: 19th February 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3125)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

The best available

5
Very pleasant and efficient service as usual. Reviewed on: 8th December 2025

Efficient, helpful and competent.

5
Very happy with service. There is a local branch. Reviewed on: 8th December 2025

Excellent, friendly, very helpful.

5
Very friendly, helpful staff. So nice to deal with a human being. And a real passbook!. Reviewed on: 8th December 2025

Knowledgeable, Friendly, Lovely

5
Still open, easy customer access and face to face. Reviewed on: 8th December 2025

Helpful, Friendly, Accommodating

5
Easy to deal with and helpful is you want to discuss anything. You can speak to a person. Reviewed on: 8th December 2025

Welcoming, friendly, helpful

5
Branch near us, and we like conducting business face to face. The staff are always friendly and helpful. It would be good to have a guarantee the branch will remain open till until at least 2030. Reviewed on: 8th December 2025

Friendly, understanding and Patient

5
Very personable over the counter service. Reviewed on: 8th December 2025

Great old fashioned values

5
I value the facility to speak with a knowledgeable person by phone. Shirley was very helpful and efficient. I think electronics ISA transfers would make life easier for the customer. Reviewed on: 8th December 2025

Helpful and professional

5
It would be useful to have a local branch again. Reviewed on: 8th December 2025

Meets my requirements

5
It would be good idea to know the exact amount to be paid when a bond matures. Reviewed on: 8th December 2025

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