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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,214 reviews, last reviewed 16th Mar 2026
22% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

First Rate Service with a Smile Audrey, the teller could not have been more helpful and pleasant throughout my time in the Galashiels branch. She gave me clear information and helpe... Read more Reviewed on: 16th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3223)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

In branch service review

5
Your representative was friendly and welcoming. She was helpful, knowledgeable about products and advised us of suitable accounts for us. Also, it is good to be able to speak to someone face-to-face. Reviewed on: 17th June 2024
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Verified Member

Professional, friendly, competent

5
Very helpful, competent and friendly staff. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
Staff very helpful, knowledgeable and friendly. Reviewed on: 17th June 2024
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Verified Member

Excellent

5
The branch is local and convenient to come into. Reviewed on: 17th June 2024
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Verified Member

Scottish, friendly, personal

5
It's Scottish, it's small, it's personal. Reviewed on: 17th June 2024
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Verified Member

Friendly and informative

5
Staff are friendly and informative. Reviewed on: 17th June 2024
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Verified Member

Reliable, trustworthy, friendly

5
Scottish Building Society should get ISA Drenna from Still Game to promote its ISAs i.e. Jane McGerry. Reviewed on: 17th June 2024
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Verified Member

Friendly and helpful

5
As a new customer, my telephone request for a savings account was dealt with in a very friendly and courteous way and was sent out to me very promptly. Thank you. Reviewed on: 17th June 2024
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Verified Member

Very knowledgeable, friendly

5
Need more SBS shops on the high street. Reviewed on: 14th June 2024
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Verified Member

Not near enough

4
I was very satisfied with the Scottish Building Society when I could go locally. If I want to do any transactions I now have to travel 35 miles to Aberdeen. Reviewed on: 12th June 2024
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Verified Member

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