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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3172 reviews)

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4.89

Based on 3,172 reviews, last reviewed 3rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I visited the Glasgow branch earlier today, staff we... I visited the Glasgow branch earlier today, staff were extremely welcoming and helpful. Reviewed on: 3rd March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3172)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Professional, Friendly , Informative

A friendly face, good information Ability to speak to someone in person is very important. Reviewed on: 18th December 2025

Great value products

I open my account via post. Only spoke with a lovely colleague over the phone who was super helpful. Great value products. Oldest building society. Reviewed on: 18th December 2025

Scottish based friendly.

It would have been useful to be able to go over the phone rather than by only post. Reviewed on: 18th December 2025

Friendly, Clear and Knowledgeable

All went smoothly. No need for improvement. Reviewed on: 18th December 2025

Friendly, Efficient, Knowledgeable.

Very friendly and efficient staff. Great to have a local branch to deal with. Reviewed on: 18th December 2025

Great local service

It is a local branch which has been above average in terms of advice and help. Very glad to have it. Reviewed on: 18th December 2025

Friendly, helpful and patient.

Staff all very helpful exp. With older people explanations very clear. Reviewed on: 18th December 2025

Staff Most Helpful

Patience and help from the staff. Reviewed on: 18th December 2025

To be recommended.

Good experience, very efficient. Reviewed on: 18th December 2025

Business like, Friendly, Traditional.

As I live in England I am a long way from any branches. However I did conduct all my business by post quite satisfactory. Reviewed on: 18th December 2025

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