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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,224 reviews, last reviewed 18th Mar 2026
8% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Such helpful staff Such helpful staff, it is always a pleasure dealing with SBS. Most recently Natalie helped me, she was very patient helping me get logged into my acco... Read more Reviewed on: 18th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3224)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Traditional building society

5
I like the merry, helpful service. Reviewed on: 13th May 2024
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Verified Member

Helpful, friendly, accessible

5
Good customer service. Handy location in Glasgow. Reviewed on: 13th May 2024
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Verified Member

Scottish Building Society

5
Like that it's Scottish. Lovely staff, very helpful. Could give better interest rates. Reviewed on: 13th May 2024
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Verified Member

Helpful

5
Friendly, knowledgeable staff, central location. Reviewed on: 13th May 2024
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In branch service review

5
Very impressed with you service. Reviewed on: 13th May 2024
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Verified Member

Excellent

5
The yound lady was very helpful. Reviewed on: 13th May 2024
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Verified Member

Perfect for me

5
Personal, face-to-face, high street accessible service. No appointment needed and quick telephone response. Reviewed on: 13th May 2024
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Verified Member

In branch service review

5
Liked the products that were on offer and I found the staff in the Glasgow branch very helpful and courteous. Reviewed on: 10th May 2024
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Verified Member

Helpful, friendly, competitive

4
Staff have always been helpful, rates are competitive, the only negative face-to-face is only in major cities so have to rely on post. Reviewed on: 10th May 2024
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Verified Member

Friendly, personal attention

5
SBS provide efficient, friendly service on traditional clear line (much appreciated these days). New account letter excellent and new savings books. Reviewed on: 10th May 2024
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Verified Member

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