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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3231 reviews)

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4.90

Based on 3,231 reviews, last reviewed 18th Mar 2026

5% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Opening Account Audrey was friendly,welcoming and informative. Reviewed on: 18th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3231)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Friendly, helpful staff

Face-to-face at branch. Open on a Saturday would be good. Reviewed on: 18th April 2024

Caring, professional, efficient

I am very happy with your services to date. Special mention to the lady in the Glasgow branch who was most understanding during a very difficult time. Reviewed on: 18th April 2024

Passbook, helpful, efficient

Having a passbook and the friendliness of the staff is great. Have got to know Lorraine at the Glasgow branch and she couldn't be more helpful, a real asset. Reviewed on: 18th April 2024

Suits me fine

I like it for the friendly staff at my Edinburgh branch, they are very helpful and attentive. Reviewed on: 18th April 2024

Personal, friendly, service

Website is easy to follow. Pleasant staff, helpful when dealing face-to-face with customers at the branch. Reviewed on: 17th April 2024

Friendly, helpful, efficient

You answer promptly. You are friendly, courteous, helpful and nice to talk to. A higher interest rate would be good. Reviewed on: 17th April 2024

Genuinely friendly mutual

I like the fact it remains a mutual and retains good personal service. Reviewed on: 17th April 2024

Local branch open

Good savings rates. Excellent, friendly service in the Gala branch. Very professional. I can get help in the branch. Reviewed on: 17th April 2024

Local, face-to-face, friendly

Local, friendly professional staff, prompt service both in branch and head office. Reviewed on: 17th April 2024

Value for investing

Experienced Society offering value for investments. Reviewed on: 17th April 2024

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