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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3231 reviews)

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4.90

Based on 3,231 reviews, last reviewed 18th Mar 2026

5% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Opening Account Audrey was friendly,welcoming and informative. Reviewed on: 18th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3231)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Brilliant

Friendly staff, excellent service. Reviewed on: 11th April 2024

Excellent customer service

Friendly, helpful, variety of products available with savings. Reviewed on: 11th April 2024

Safe, friendly, dependable

Scottish, local, not a bank, very community. Customer orientated - giving good service and excellent products. Reviewed on: 10th April 2024

One of best

Friendly, efficient service, and good interest rates for savers. Reviewed on: 10th April 2024

Friendly, efficient, trusted

Face-to-face, friendly, professional service is worth its weight in gold. High interest and not pushy advice. Very nice to deal with. Thanks to all staff. Reviewed on: 9th April 2024

Helpful, friendly, efficient

The very friendly and efficient service offered to me is great. Reviewed on: 9th April 2024

Friendly, great rates, value local

Interest rates best for our savings. Helpful and friendly advice by telephone exceptional help and advice from Lorraine in branch. Reviewed on: 9th April 2024

Efficient, personal, value

Personal service from well informed professional staff. Mutual status, good products. Reviewed on: 9th April 2024

Friendly, professional and knowledgeable

Professional service. Friendly and welcoming branch. Reviewed on: 9th April 2024

Extremely good service

I have been a customer for years, staff are always helpful and good interest rates. Reviewed on: 9th April 2024

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