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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,236 reviews, last reviewed 19th Mar 2026
19% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Excellent Customer Service Customer Service was excellent. June had the patience of a saint helping us out. Looking forward to your new updated online system coming on line as y... Read more Reviewed on: 19th March 2026
Ziggy's avatar
Ziggy

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3237)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Good homegrown products

5
Excellent service at Troon relationship centre in person and on the phone. Reviewed on: 3rd April 2024
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Verified Member

Value for money

5
Very pleasant lady attended to us at the Troon branch, and also answered our queries on the phone previously. Reviewed on: 3rd April 2024
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Verified Member

Mutual, Scottish, local

5
Please send record of savings service each year. Staff are very approachable. Reviewed on: 3rd April 2024
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Verified Member

Excellent, friendly, efficient

5
It was so much easier to go to my local branch instead of faceless phone/internet contacts. Everything was clearly explained without rushing. Reviewed on: 3rd April 2024
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Verified Member

Friendly, patient, efficient

5
I appreciated the warm, friendly atmosphere and the information given that might improve the rate I get for my accounts. Also I liked the patient, no pressure approach. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
Nothing is a problem. Very helpful before when I had medical issues. Reviewed on: 3rd April 2024
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Verified Member

Warm and friendly

5
Friendly, informative service, thank you. Reviewed on: 3rd April 2024
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Verified Member

Personal, friendly, accessible

5
Personal touch and no need for an appointment. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
Straightforward help and easy to understand. Reviewed on: 3rd April 2024
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Verified Member

Helpful, local, competitive

5
You can visit a branch, speak to an advisor in person and products are varied with competitive interest rates. Reviewed on: 2nd April 2024
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Verified Member

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