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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,240 reviews, last reviewed 19th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

I made a mistake in online banking, after calling SB... I made a mistake in online banking, after calling SBS for help a nice person, called Dawn Paton sorted my problem very quickly. Reviewed on: 19th March 2026
francis s's avatar
francis s

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3240)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Friendly, accessible, straightforward

5
I like that there is a branch in town, they are friendly and the staff are helpful. There is no pressure to open online accounts either. It does close at 3pm though so it's difficult if working. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Good, competitive service

5
Friendly, helpful service - it's good to talk to someone in a branch rather than online/phone. Very good interest rate too. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Scottish and proud

4
It's Scottish and still owned by its investors and borrowers. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
It would be of benefit to have the date of the start of investment as length of investment is not always, say, one year, but one year two months. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
We just closed my accounts with Scottish Building Society as I approach 90 and are housebound. I have had years of complete satisfaction from both Troon and Inverness. Many, many thanks to all your staff. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Friendly, helpful service

5
The new girl was very efficient, very friendly. Sharron needed assistance but was very helpful and kept me informed. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Local, friendly, open

5
Local and Scottish banking facility. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Accessible, helpful, easy

5
Accessible branches that you can call directly. No call centre. It is Scottish. Could be a bit better interest. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent service. Would be even better if you would send me a tax certificate before the end of each tax year. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Customer come first

5
Competitive interest rates. Friendly, professional team members. Easy to navigate website. The oldest remaining Building Society in the world. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

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