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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,240 reviews, last reviewed 19th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I made a mistake in online banking, after calling SB... I made a mistake in online banking, after calling SBS for help a nice person, called Dawn Paton sorted my problem very quickly. Reviewed on: 19th March 2026
francis s's avatar
francis s

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3240)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Friendly, accommodating

5
After closing the Duns branch (urgh), it's a pleasure to come to Galashiels for great staff and service. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Reassuring and friendly

5
Reduced branches is disappointing however excellent telephone, online and branch services compensated for this. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Loraine, Neha, Khizia

5
A nice, friendly customer experience whereby I had the pleasure in being Khizia's first transaction at the SBS. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great service, thank you for the lovely chocolates, they are kind in branch. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great service, nothing to complain about. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Excellent, smooth, Scottish

5
Excellent service. Staff are very friendly and welcoming. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Friendly, helpful, efficient

5
I like that there is the choice of face-to-face or online for most products. Pleasant staff, helpful, straightforward interactions. Reviewed on: 27th February 2024
Verified Member's avatar
Verified Member

Staff were very friendly and helpful.

5
Staff were very friendly and helpful. Support team also excellent. Reviewed on: 27th February 2024
Sheila T's avatar
Sheila T

Friendly, approachable, helpful

4
Personal service by friendly voice on the telephone. Reviewed on: 23rd February 2024
Verified Member's avatar
Verified Member

Face to face and excellent.

5
Welcoming and very helpful staff. Reviewed on: 23rd February 2024
Verified Member's avatar
Verified Member

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