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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3240 reviews)

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4.90

Based on 3,240 reviews, last reviewed 19th Mar 2026

18% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I made a mistake in online banking, after calling SB... I made a mistake in online banking, after calling SBS for help a nice person, called Dawn Paton sorted my problem very quickly. Reviewed on: 19th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3240)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Good choice of products

Helpful, friendly and competitive rates but difficult if not online as not enough branches/agents. Reviewed on: 22nd February 2024

In branch service review

I was given a lot of clear information and was put under no pressure to buy as in some larger banks. Good, old-fashioned values. Reviewed on: 20th February 2024

Trustworthy, knowledgeable and friendly

Staff are always very knowledgeable and friendly, however there is no disabled access at branch. Reviewed on: 20th February 2024

Efficient, good customer care

Friendly staff everytime I come. Lovely, clean, spacious environment. Easy to do what I come in for with the help of others. Reviewed on: 20th February 2024

Traditional service

Friendly (very very) staff at the Inverness branch. Reviewed on: 20th February 2024

Very good bank

The girls in the Inverness branch are always providing great service and take time to listen and not sell. Reviewed on: 20th February 2024

Patient staff

Wonderful staff, great rates, a busy branch but always make time for us. Reviewed on: 20th February 2024

Great staff and very friendly

Friendly staff and a welcoming atmosphere in Troon. Reviewed on: 20th February 2024

Delightful, friendly, helpful

Great staff at Troon, I was recently dealt with by Lauren who was first class. Reviewed on: 20th February 2024

Reliable, friendly, local

Dawn is very helpful and friendly, great customer service. Reviewed on: 20th February 2024

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