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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3240 reviews)

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4.90

Based on 3,240 reviews, last reviewed 19th Mar 2026

18% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I made a mistake in online banking, after calling SB... I made a mistake in online banking, after calling SBS for help a nice person, called Dawn Paton sorted my problem very quickly. Reviewed on: 19th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3240)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Organised, friendly, helpful

I cannot praise the staff highly enough, very quick and professional service. Reviewed on: 5th February 2024

Friendly family business

I have been a member of the SBS for a number of years and I have always found the staff friendly and helpful, and my savings are safe. Reviewed on: 5th February 2024

Dependable, friendly, distant

Staff aren't like robots which you find in other banks. But there are too few branches, you've got to travel to find a branch. Reviewed on: 5th February 2024

Helpful, good rate, full attention

Quiet office where I was given very detailed attention by the staff. Reviewed on: 5th February 2024

Nothing is a bother

I have no problems with any of the staff in the Inverness branch. I find all of them helpful and very friendly. Reviewed on: 5th February 2024

Good competitive products

You need to provide opening dates for your bonds/ISAs on the certificate of investment and passcards otherwise you cannot calculate the 14 day period to add additional funds or change your mind. You also never know which branch has dealt with you application so it is not clear really. Reviewed on: 5th February 2024

An excellent service

A nice, pleasant experience and everything was explained well by the staff. Reviewed on: 5th February 2024

Nation, friendly, reliable

Great speed of service with a helpful and cheerful style, but could do with a branch or at least an agency nearer to where I live in Dumfrieshire. Reviewed on: 2nd February 2024

Professional, efficient and friendly

I am happy dealing with this Building Society. Reviewed on: 2nd February 2024

On the high street

It's great that you can open accounts in a branch. Face-to-face service is really important when talking money. Reviewed on: 2nd February 2024

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