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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
Local and I was kept informed about my account and always helpful. Reviewed on: 29th January 2024

Scottish Building Society Branch Review

5
Friendly staff. Neat and uncomplicated forms and website. Sense of history because it's the oldest Building Society. Reliable, quick service. Reviewed on: 26th January 2024

Scottish Building Society Branch Review

4
Generally a very good, friendly and helpful Building Society. Reviewed on: 25th January 2024

Scottish Building Society Branch Review

5
Staff at branch were very helpful, they listened to what I was wanting and delivered. Reviewed on: 25th January 2024

Scottish Building Society Branch Review

5
It is a pity you have now stopped the ability to phone direct to your chosen branch. It is good to speak to people who you know and who know you. Reviewed on: 24th January 2024

Scottish Building Society Branch Review

5
There is a local branch on hand in Inverness, the staff are friendly, knowledgeable and patient, and it is nice to see the system modernising. Reviewed on: 24th January 2024

Scottish Building Society Branch Review

5
I like the personal, face-to-face, friendly contact. I respect that it is still a mutual Building Society and that it is Scottish, plus it seems to be flexible. Thank you. Reviewed on: 24th January 2024

Scottish Building Society Branch Review

5
Good service in your Galashiels branch. Reviewed on: 16th January 2024

Scottish Building Society Branch Review

5
There is a local office in Galashiels. Staff are friendly and helpful. Reviewed on: 16th January 2024

Scottish Building Society Branch Review

4
I would like to be emailed a link to register to see my savings account online. Reviewed on: 16th January 2024

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