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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
I like the fact that you can speak to someone face-to-face for advice. Reviewed on: 1st December 2023

Scottish Building Society Branch Review

5
Excellent customer service, it's convenient going to a relationship centre. Good savings rates. Reviewed on: 22nd November 2023

Scottish Building Society Branch Review

5
I have always found the Scottish Building Society extremely helpful and professional. Reviewed on: 22nd November 2023

Scottish Building Society Branch Review

5
Pleasant and courteous customer service. Reviewed on: 22nd November 2023

Scottish Building Society Branch Review

5
Details were explained very well. Reviewed on: 22nd November 2023

Scottish Building Society Branch Review

5
If growth and expansion is to the sought, would more branches me desirable?. Reviewed on: 20th November 2023

Scottish Building Society Branch Review

5
Local, face-to-face, friendly service. I hate only banking so this is perfect. Reviewed on: 20th November 2023

Scottish Building Society Branch Review

5
I like that I have access to a branch and the ability to get through to a branch. Staff know me in Galashiels and I know them. Interest rates have improved but it would be good to maintain the value of my savings. Inflation is higher than savings rates. Reviewed on: 16th November 2023

Scottish Building Society Branch Review

5
It is long-establlished, Scottish, and is a Building Society with members, not a bank. The staff are very helpful. Reviewed on: 16th November 2023

Scottish Building Society Branch Review

5
It is a Scottish Building Society. It doesn't do electronic (ISA) transfers which is very inconvenient. Reviewed on: 16th November 2023

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