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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Scottish Building Society Branch Review

5
They have passbook accounts, and Lorraine in the Glasgow branch is brilliant. Not sure why the TV is on, I find it distraction. Reviewed on: 16th November 2023
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Verified Member

Scottish Building Society Branch Review

5
Good interest rates and savings passbooks. Excellent service in branch - Queen Street. Very friendly but also business like. Reviewed on: 16th November 2023
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Verified Member

Scottish Building Society Branch Review

5
I do like having a passbook. It is really quick to get through to you on the phone and Lorraine in Galashiels gave me excellent, frienldy service. Like your folders too. Reviewed on: 16th November 2023
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Verified Member

Scottish Building Society Branch Review

5
It would be better if there were other agencies (like Stirling) as it's always good to talk to someone over the counter. Edinburgh is too far away from me. Reviewed on: 13th November 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I like being able to have face-to-face contact with members of staff, none of this online/telephone set-up nonsense. Reviewed on: 13th November 2023
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Verified Member

Scottish Building Society Branch Review

5
Good communication level. Good savings rates. Reviewed on: 10th November 2023
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Verified Member

Scottish Building Society Branch Review

5
The customer service regarding my ISA transfer to your Building Society was excellent, thank you very much. Reviewed on: 10th November 2023
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Verified Member

Scottish Building Society Branch Review

5
The service was good, just straightforward, just how I like it. Reviewed on: 10th November 2023
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Verified Member

Scottish Building Society Branch Review

5
It is a pleasure to visit the office and speak to the friendly and helpful staff. Thank you for your assistance. Reviewed on: 10th November 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Small, friendly building society. Very helpful staff in the branch I have used. It's a shame local agencies have closed. Reviewed on: 10th November 2023
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Verified Member

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