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Scottish Building Society: Savings reviews

4.90
Based on 3,167 reviews, last reviewed 2nd Mar 2026
30% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Audrey smith was vry helpful and informative Audrey smith was vry helpful and informative Reviewed on: 2nd March 2026
Colin r's avatar
Colin r

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3169)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

A social community experience.

5
It is lovely to deal face to face with real people - a social community experience where it seems there is friendship and loyalty. The interest rates are pretty good also. For all of this and more is why SBS has my savings and my bank does not. Thank you SBS. Reviewed on: 3rd December 2025

Very efficient and welcoming

5
Opening a new account. Very efficient, well explained options. Friendly and helpful staff. Reviewed on: 28th November 2025

Very friendly staff indeed

5
Cannot think of any improvement needed. Reviewed on: 28th November 2025

Informative, insightful, knowledgeable

5
Great experience and looking forward to the fraud event. Reviewed on: 28th November 2025

In branch service review

5
Efficient staff in the branch who made it a good experience. Reviewed on: 28th November 2025

Easy, quick, efficient

5
Really easy account opening process. Reviewed on: 28th November 2025

Professional and very helpful

5
The personal, professional and friendly service. Reviewed on: 28th November 2025

Safe, reliable, welcoming

4
Branch opening hours a little limied - not everyone can do business online. The face-to-face personal interaction in local branch has always been a key plus for me. Reviewed on: 28th November 2025

Informative, considerate, courteous

5
Local, Scottish, you can get to a branch. Nice to deal with people. Reviewed on: 28th November 2025

In branch service review

5
Passbooks provided. It is good having a local branch. Reviewed on: 28th November 2025

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