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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3169 reviews)

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4.89

Based on 3,167 reviews, last reviewed 2nd Mar 2026

30% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Audrey smith was vry helpful and informative Audrey smith was vry helpful and informative Reviewed on: 2nd March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3169)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Very friendly

Locally available with good advice readily given. Reviewed on: 28th November 2025

Friendly, helpful, available

I like the friendliness of your staff and the clarity of what is on offer. Your communication is good. I also like that you are a mutual society. Reviewed on: 28th November 2025

Friendly, accessible, competitive

Staff were helpful and took the time to explain the products to us. Reviewed on: 28th November 2025

Friendly and inviting

Please change to take more than two bags of coins at a time. Reviewed on: 28th November 2025

We'll remain customers

Polite, courteous service. No queues. Reviewed on: 28th November 2025

Face-to-face, friendly, Scottish

I was helped with my maturity paperwork - always helpful and friendly. Reviewed on: 28th November 2025

Easy, quick, efficient

Staff always make it easy to do business. Reviewed on: 28th November 2025

Professional, knowledgeable, value

Gerald was professional and helpful and able to deal with my reqyests first time. Well done. All the other staff always make me feel welcome and valued as a customer. Well done team. Reviewed on: 28th November 2025

Helpful, polite, professional

I have received excellent customer service and clarity in opening my ISA. Friendly staff and an easy process. Reviewed on: 28th November 2025

Local, good products

Excellent service from the Queen Street, Glasgow branch. Reviewed on: 28th November 2025

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