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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,174 reviews, last reviewed 3rd Mar 2026
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fabby service Helpful friendly staff i often visit and always happy to help got my welcome pack in the post (i was worried as my post is terrible) and everything wa... Read more Reviewed on: 3rd March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3174)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Friendly, Helpful, Local

5
Rachel was very helpful with my cash withdrawal and question I had with my account. Reviewed on: 24th November 2025

Open, Friendly, Tradtional

5
Both Jake and Rachel were very open, friendly and informative. The Product details all requirements explained well. Reviewed on: 24th November 2025

Efficient, helpful, consistent.

5
Queen st branch is 10/10 for service, interest rates could be slightly higher as I've seen rates at 4.2%. Reviewed on: 24th November 2025

In branch service review

5
Professional, Quick, Easy to understand. Reviewed on: 24th November 2025

Friendly, Competent, Professional

5
Delightful customer interactions, prompt, not kept hanging around waiting for the phone to be answered. All in as good experience as could be expected. In my view well above average. Very personal staff. Reviewed on: 24th November 2025

In branch service review

5
Not possible to improve on perfection. Reviewed on: 24th November 2025

Very good service

5
Very helpful staff and good service overall. Reviewed on: 24th November 2025

Archaic, Useful

2
Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

Listend, Helpful, Sincere

5
Easy to contact, Staff very helpful. Reviewed on: 24th November 2025

Professional, Efficient, friendly

5
My query was handled quickly and in a professional and friendly way. Reviewed on: 24th November 2025

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