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Scottish Building Society: Savings reviews

4.90
Based on 3,269 reviews, last reviewed 26th Mar 2026
11% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

I was in Edinburgh today and popped in to top up my... I was in Edinburgh today and popped in to top up my ISA, Kaia was very helpful and polite. Reviewed on: 26th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3269)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
Pleasant staff helpful knowledgable nice surrounding straight forward transactions Reviewed on: 31st October 2022

Scottish Building Society Branch Review

5
Efficient friendly staff good at explaining options available in no nonsense fashion Reviewed on: 31st October 2022

Scottish Building Society Branch Review

5
I like the small, informal office and the pleasant staff which gives a 'homely' feel. Reviewed on: 28th October 2022

Scottish Building Society Branch Review

5
I like your slightly understated approach but you could attract more business if you weren't! I suggest that you don't change. Reviewed on: 28th October 2022

Scottish Building Society Branch Review

5
Friendly helpful staff and maintain a branch network. Would like to be kept up to date on new accounts Reviewed on: 28th October 2022

Scottish Building Society Branch Review

5
Friendly staff - Updates on new products - and Scottish based. Reviewed on: 28th October 2022

Scottish Building Society Branch Review

5
Being able to deal with real people in a local branch. Reviewed on: 28th October 2022

Scottish Building Society Branch Review

5
Service was good. No pressure to do online banking and can use a passbook in person. Reviewed on: 27th October 2022

Scottish Building Society Branch Review

5
Helpful staff and appointments are not always necessary - walk-in branch. Reviewed on: 27th October 2022

Scottish Building Society Branch Review

5
The ladies were extremely helpful and efficient Reviewed on: 26th October 2022

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