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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,269 reviews, last reviewed 26th Mar 2026
11% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was in Edinburgh today and popped in to top up my... I was in Edinburgh today and popped in to top up my ISA, Kaia was very helpful and polite. Reviewed on: 26th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3269)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Scottish Building Society Branch Review

4
Website straightforward when opening an ISA online account, surprised you couldn't complete an ISA transfer form online, confirmation of opening confirmed quickly. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Great local office, extremely helpful and friendly staff. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Staff are really nice and friendly, smiling faces, also more convenient now the new office has been opened in Aberdeen. Reviewed on: 30th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Prefer to have a postal/telephone account. Forms/information are clearly set out. No confusion needed!! Reviewed on: 29th September 2022
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Verified Member

Scottish Building Society Branch Review

5
You have a "save it, do it" attitude but in a friendly manner. I miss the passbook, it seemed more substantial, but I can understand why it was replaced. Reviewed on: 29th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Door is better now. Amy opened door and walked me out, very polite young lady. Reviewed on: 28th September 2022
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Verified Member

Scottish Building Society Branch Review

5
The staff are always extremely helpful and supportive to both my daughter and my own needs. Reviewed on: 27th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly, accessible, helpful, professional. Reviewed on: 27th September 2022
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Verified Member

Scottish Building Society Branch Review

4
Only reason for down-marking is distance, we now have to travel to our nearest branch (50 miles each way) most branches are now closed. Reviewed on: 21st September 2022
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Verified Member

Scottish Building Society Branch Review

5
Like the ability to take out products using traditional methods in addition to online only, branch office with staff and face-to-face communication. Reviewed on: 20th September 2022
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Verified Member

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