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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,277 reviews, last reviewed 27th Mar 2026
8% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Excellent Customer Service From Troon Branch Twice..... Having previously had a positive experience by email from Troon Branch I had problem logging in to online account. Katie phoned took me through step... Read more Reviewed on: 27th March 2026
CLIVE G's avatar
CLIVE G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Scottish Building Society Branch Review

5
Excellent advice from well-informed staff and understanding. Excellent follow-up. Have recommended to others. Reviewed on: 13th April 2022
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Verified Member

Scottish Building Society Branch Review

4
I am pleased with the service but would be happier if the branch was still in Kelso. Reviewed on: 5th April 2022
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Verified Member

Scottish Building Society Branch Review

5
Secure, helpful. Saturday morning opening would improve service. Reviewed on: 4th April 2022
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Verified Member

Scottish Building Society Branch Review

4
Disappointed that SBS does not have a branch in Dundee. Why not? Reviewed on: 4th April 2022
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Verified Member

Scottish Building Society Branch Review

5
The Galashiels branch in particular are excellent and friendly to deal with. Reviewed on: 4th April 2022
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Verified Member

Scottish Building Society Branch Review

5
There is a local branch and you get the same rate in branch as online, staff are knowledgeable and very helpful. Reviewed on: 31st March 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

4
Staff were friendly, courteous, efficient, helpful and acted promptly and professionally. Almost no call waiting on phone compared to other institutions where you are on hold for 15 mins+ and still don Reviewed on: 29th March 2022
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Verified Member

Scottish Building Society Branch Review

5
I'm very happy with the service you give and prompt replies. Reviewed on: 23rd March 2022
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Verified Member

Scottish Building Society Branch Review

4
Friendly, helpful people on the phone, any queries dealt with quickly. Reviewed on: 21st March 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Everyone I have spoken to on then phone or in person has been patient, friendly, helpful and efficient. It never takes long to correct to someone by phone. I am impressed and somehow feel secure dealing with SBS. Thank you. Reviewed on: 18th March 2022
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Verified Member

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