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Scottish Building Society: Savings reviews

4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Galashiels branch review

5
Very friendly staff, always willing to help Reviewed on: 12th October 2021

Troon branch review

4
Staff always very pleasant and helpful - taking time to explain transactions. Branch in Troon easily accessible. Calmly deal with transactions in a positive way Reviewed on: 8th October 2021

Glasgow branch review

5
Well done on your recent article in Society Magazine Loraine. So interesting to read and a lot I can relate to, you are very much a people person. Very helpful and knowledge Reviewed on: 6th October 2021

Troon branch review

5
Friendly, knowledgeable staff, all questions answered. Transfer of cash ISA from Virgin Money executed without any problems. Comprehensive information pack posted with transfer details Reviewed on: 5th October 2021

Inverness branch review

4
Easy to use website, has local branch in Aberdeen Reviewed on: 13th September 2021

Galashiels branch review

4
I was not informed in advance that the regular savings account was to be discontinued Reviewed on: 10th September 2021

Galashiels branch review

5
I like the branch network and especially the traditional passbook for transactions - especially suitable for an older customer with little digital knowledge skills or interest Reviewed on: 8th September 2021

Edinburgh branch review

5
Gives you a chance to put some money aside for when you may need it Reviewed on: 7th September 2021

Aberdeen branch review

5
Fine and handy, good times, very helpful Reviewed on: 6th September 2021

Aberdeen branch review

4
I prefer they now have an Aberdeen branch, as opposed to an agency. I like their ISA accounts being 'open ended' as opposed to 'fixed term'. Obviously interest rates could always be better (this applied to the entire banking industry!) Reviewed on: 17th August 2021

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