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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3177 reviews)

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4.90

Based on 3,177 reviews, last reviewed 4th Mar 2026

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very professional and efficient Very professional and efficient assistance with online account query Reviewed on: 4th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3177)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Friendly welcoming and conscientious.

Clear, courteous and quick service. Friendly staff. Reviewed on: 27th October 2025

Face to face communication, local, Mutual

Rachel was very friendly and helpful she helped be with my paper work and banking app so as I could email a bank statement. Reviewed on: 27th October 2025

Straightforward, friendly, value

Straight forward to open an account. Reviewed on: 27th October 2025

Community focused, ethical, supportive

My experience with SBS has been very positive. I appreciate how they focus on serving. Reviewed on: 27th October 2025

Professional, Friendly, great staff

Always friendly staff prompt service been a customer for some years. Reviewed on: 27th October 2025

As we like

Rachel made the whole visit complete, helpful information and supportive. Reviewed on: 27th October 2025

A positive experience

I was able to speak to a member of staff I do not need to use the internet and you are friendly. Reviewed on: 27th October 2025

Excellent, Friendly, Service

Staff are on the ball regarding the delayed cash isa transfer. Reviewed on: 27th October 2025

Friendly and efficient

I am 87 I do not use the internet and I am happier speaking with people and having a branch to come too. Reviewed on: 27th October 2025

Polite Cheerful and helpful

Never likely to happen, no one will ask me for any financial advice. Reviewed on: 27th October 2025

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