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Scottish Building Society: Savings reviews

4.89
Based on 3,174 reviews, last reviewed 3rd Mar 2026
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fabby service Helpful friendly staff i often visit and always happy to help got my welcome pack in the post (i was worried as my post is terrible) and everything wa... Read more Reviewed on: 3rd March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3174)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Friendly, Helpful, Quick

5
Staf are excellent (Cana and Sophie). Reviewed on: 3rd October 2025

In branch service review

5
Quick and easy to open an account. Reviewed on: 3rd October 2025

Efficient, Considerate, Professional

5
Polite, helpful and very knowledgeable staff, everyone so friendly. Lovely to be treated as a person rather than just a number. Well done. Only improvement would be longer opening hours during the week. Reviewed on: 3rd October 2025

Very professionally run.

5
Staff always friendly and efficient. Longer opening hour would be helpful for people who work. Reviewed on: 3rd October 2025

Friendly, Efficient, Informative

5
Staff were extremely and always prompt at returning phone calls. Service is excellent. Reviewed on: 3rd October 2025

Friendly, Helpful, Professional.

5
Very helpful and friendly. Explained all options clearly. Reviewed on: 3rd October 2025

In branch service review

5
I liked the fact that I was able to access the centre without an appointment and set up an account directly having received suitable information. Reviewed on: 3rd October 2025

Friendly, Competent, Professional

5
Excellent service, knowledgeable staff. Reviewed on: 3rd October 2025

Local, Friendly and informative

5
Very informative and friendly atmosphere. Reviewed on: 3rd October 2025

Very Very Good

5
Very handy, always ready to help. Reviewed on: 3rd October 2025

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