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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3180 reviews)

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4.89

Based on 3,178 reviews, last reviewed 4th Mar 2026

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Friendly, Efficient, Informative

Staff were extremely and always prompt at returning phone calls. Service is excellent. Reviewed on: 3rd October 2025

Friendly, Helpful, Professional.

Very helpful and friendly. Explained all options clearly. Reviewed on: 3rd October 2025

In branch service review

I liked the fact that I was able to access the centre without an appointment and set up an account directly having received suitable information. Reviewed on: 3rd October 2025

Friendly, Competent, Professional

Excellent service, knowledgeable staff. Reviewed on: 3rd October 2025

Local, Friendly and informative

Very informative and friendly atmosphere. Reviewed on: 3rd October 2025

Very Very Good

Very handy, always ready to help. Reviewed on: 3rd October 2025

Scottish, Reliable, Friendly

Longer opening hours esp. a sat morning. A savings account that pays interest monthly. Reviewed on: 3rd October 2025

Lovely and Friendly

An easy and friendly service will definitely recommend. Reviewed on: 3rd October 2025

Professional, Courteous, Helpful

Remembers dawn from RBS, very convenient having branch to get personal service. Reviewed on: 3rd October 2025

Professional, knowledgeable and friendly

Katie helped me tidy up accounts and financial loose ends. She was extremely helpful and knowledgeable on what had became a very daunting situation, very grateful for her professionalism and assistance Reviewed on: 2nd October 2025

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