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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3175 reviews)

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4.90

Based on 3,174 reviews, last reviewed 3rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Fabby service Helpful friendly staff i often visit and always happy to help got my welcome pack in the post (i was worried as my post is terrible) and everything wa... Read more Reviewed on: 3rd March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3175)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Professional, Patient, Knowledgeable

The Staff who without exception are professional, kind and patient. It's a lovely atmophere. A nice place. Reviewed on: 26th September 2025

Helpful , Efficient, Frinedly

Helpful staff in Troon Branch like a breath af fresh air compared to most other banks I' m dealing deal ing with after death of my father. Reviewed on: 26th September 2025

Compassionate, Kind, Caring

Am closing accounts due to illness and preparing for my husband's future. I was treated with great empathy by Lora. Reviewed on: 26th September 2025

Friendly, Helpful, Informative

A Great experience from the girl in Aberdeen. Reviewed on: 26th September 2025

In branch service review

Bond Maturity process very easy, Cara helpful. Reviewed on: 26th September 2025

Friendly, Professional, Caring

Natalie made us feel very welcome and looked after us very well. Reviewed on: 26th September 2025

Dated but Secure

Old school frinedly customer service. While your processes may be a little dated(e.g. Sending paper forms) I have no problem with that. Reviewed on: 26th September 2025

Awesome! People frinedly!

Ethical, Ecological. Absolutley delightful visiting the store. Excellent customer service. Reviewed on: 26th September 2025

Welcome, Warm, Pair

Lovely staff, everything well explained. Only rate for savings could be improved please. Reviewed on: 26th September 2025

Helpful and polite

You are always very helpful and polite. Reviewed on: 26th September 2025

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