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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3185 reviews)

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4.89

Based on 3,185 reviews, last reviewed 5th Mar 2026

19% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3185)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Very very good

Most helpful staff, Service could not be better. Reviewed on: 12th September 2025

Efficient Excellent "Scottish"

Very efficient , excellent face to face service. Reviewed on: 12th September 2025

Excellent Service Always

Natalie is a very experienced staff member, with excellent communcation skills. She has always been a pleaseure to deal with. Reviewed on: 12th September 2025

In branch service review

Having a postal account is a priority to us and the reason we have out savings with you. If we have a query, we are able to phone you far help. Please keep your postal account! Not everybody want to, have online accounts. Reviewed on: 12th September 2025

Shirley and Natalie

Made very welcome and staff did there best get what I needed. Reviewed on: 12th September 2025

Friendly, Helpful, Convenient

Shirley was very helpful with our complicated account. Reviewed on: 12th September 2025

Very Good

Excellent service given by the girl I spoke to on the phone. Reviewed on: 12th September 2025

Professional, Friendly, Helpful

Frinedly and helpful staff - Natalie and Shirley. Reviewed on: 12th September 2025

Excellent

Great customer service, much appricated. Reviewed on: 12th September 2025

Helpful, Service Orientated, Friendly

Helpful, friendly, service orientated, intrest rates could be better. Reviewed on: 12th September 2025

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