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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3180 reviews)

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4.89

Based on 3,178 reviews, last reviewed 4th Mar 2026

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Friendly knowledgeable and effcient

Efficient and will recommened staff. Reviewed on: 12th September 2025

WoW, Absoluetly, Fantatsic

Service was great an my query was answered. Reviewed on: 12th September 2025

Very very good

Very efficient and friendly service. Reviewed on: 12th September 2025

Absolultley Great Bank

Ive been a member of the Scottish BS for over 15 years and I know Lorkain who helped me and my lovents who are not with me. She has really helped us. Reviewed on: 12th September 2025

Top Notch Service

I closed my account as I moved to England so need to travel for quite a distance to visit nearest branch. I would say that my best experience and what I liked most was the friendly service of the staff at the inverness branch. Reviewed on: 12th September 2025

Reliable, Helpful, Useful

Respnses to online queries are quick and friendly. SBS online system is easy to understand. Reviewed on: 12th September 2025

Great building society

Always frinedly, polite and helpful. Reviewed on: 12th September 2025

Friendly, Available, Tradtional

Friendly, passbook, Market leading rates never last for long, A/c openign process too lengthy. Reviewed on: 12th September 2025

Spoke to Natalie and got prompt help after being loc...

Spoke to Natalie and got prompt help after being locked out my online account. Reviewed on: 9th September 2025

Spoke to Katie.

Spoke to Katie. Very Cheerful and helpful. Reviewed on: 8th September 2025

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