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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,185 reviews, last reviewed 5th Mar 2026
19% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3185)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Reliable, Helpful, Useful

5
Respnses to online queries are quick and friendly. SBS online system is easy to understand. Reviewed on: 12th September 2025

Great building society

5
Always frinedly, polite and helpful. Reviewed on: 12th September 2025

Friendly, Available, Tradtional

4
Friendly, passbook, Market leading rates never last for long, A/c openign process too lengthy. Reviewed on: 12th September 2025

Spoke to Natalie and got prompt help after being loc...

5
Spoke to Natalie and got prompt help after being locked out my online account. Reviewed on: 9th September 2025
Rory M's avatar
Rory M

Spoke to Katie.

5
Spoke to Katie. Very Cheerful and helpful. Reviewed on: 8th September 2025
Jeffrey A's avatar
Jeffrey A

In branch service review

5
Cara was pleasant and helpful and is forwarding tax info which you no longer send automatically. Well done. Reviewed on: 5th September 2025

In branch service review

5
I opened an accout they ran through all the options. Lots of information, very clear. Reviewed on: 5th September 2025

Frinedly and helpful

5
My branch is local the staff are very friendly and helpful. You issue a passbook. Saving rates are much the same as other establishments have been with the SBS for many years. Reviewed on: 5th September 2025

Very professional and frinedly.

5
The personal service we received. Reviewed on: 5th September 2025

Fabulous, Professional, Caring

5
Katie was kind, helpful and very professional. A real pleasure coming into the Scottish building society. Reviewed on: 5th September 2025

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