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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3180 reviews)

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4.89

Based on 3,178 reviews, last reviewed 4th Mar 2026

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Trustworthy, Reliable, Institution

Friendly, Information, Professionalism. Reviewed on: 29th August 2025

Nice, Friendly, Kind

Natalie was very nice and helpful get my new account. Reviewed on: 29th August 2025

Very friendly and great service.

It was all I could ask for. Very helpful explained all about the savings ISA that I was interested in. Reviewed on: 29th August 2025

Considerate, Knowledgeable, Quick

Great staff in the Edinburgh branch. Reviewed on: 29th August 2025

Helpful, Quick, Kind

Quick and helpful. Caring to help me review my accounts. Helpful service. Reviewed on: 29th August 2025

In branch service review

Booked appointment to review my accounts, I will bring my wife. Nice staff. Reviewed on: 29th August 2025

Good

We have lost our local branch, We need more branch's. Reviewed on: 29th August 2025

Good and Helpful

I like being able to come into the office and get a face to face help with information my savins and what is on offer. All good. Reviewed on: 29th August 2025

Always very good

Always had excellent service. Staff always pleasant and helpful. Reviewed on: 29th August 2025

Scotland Based

Living in Kelso area, we miss having a local agency. Annual statement only started arriving this year. Reviewed on: 29th August 2025

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