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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3048 reviews)

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4.89

Based on 3,048 reviews, last reviewed 22nd Jan 2026

37% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service - well done Amy was excellent and able to answer my questions immediately and to my complete satisfaction. Reviewed on: 22nd January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3048)

Review of the Scottish Building Society, Savings:

Troon branch review

Better than most building societies for interest rates, easy to deal with Reviewed on: 17th July 2020

Pleasant, Informative, Competitive.

I've been to the branch three times and have always found the staff to be friendly and informative. I find the interest rate for this ISA and the just completed was very competitive. Reviewed on: 18th December 2025

Trustworthy, customer - focused, Excellent

Excellent customer service good written communication. Good customer service from call handler when phoning for information. Good products and savings rates. Reviewed on: 18th December 2025

Friendly, Helpful, Efficient

Easy to use by phone and speak to the staff for information. Reviewed on: 18th December 2025

Current rates competitive

Efficient and very helpful staff. Reviewed on: 18th December 2025

Accessible, Friendly, reliable.

As an elderly small scales saver I am very pleased to be with the SBS and It is helpful and friendly staff that make it work. I appreciate the personal approach was only by phone in this point. Thank you for being there. Reviewed on: 18th December 2025

Friendly, efficient, professional

Friendly welcome. Questions were dealt with very effectively and satisfactory. Whole process was very relaxed. No improvements. Reviewed on: 18th December 2025

Professional, Friendly , Informative

A friendly face, good information Ability to speak to someone in person is very important. Reviewed on: 18th December 2025

Great value products

I open my account via post. Only spoke with a lovely colleague over the phone who was super helpful. Great value products. Oldest building society. Reviewed on: 18th December 2025

Scottish based friendly.

It would have been useful to be able to go over the phone rather than by only post. Reviewed on: 18th December 2025

Friendly, Clear and Knowledgeable

All went smoothly. No need for improvement. Reviewed on: 18th December 2025

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