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Scottish Building Society: Savings reviews

4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Great, Professional, Outstanding

5
Very Informative about the products they offer. Reviewed on: 15th August 2025

Pretty Good

4
Recommend Troon branch. Member would prefer to be able to phone Troon Branch directly. Member fixed rate products has different interest application to other fixed rate accounts. Could get better rates but sticks with SBS because of the Troon staff. Reviewed on: 15th August 2025

Always helpful and Friendly

5
Help with online logging in, friendly, pleasant experience. Reviewed on: 15th August 2025

Helpful, Professional, Dependable.

5
Troon staff are always very helpful and try at all times to help. Like the fact I can come into the branch with any issues I may have. Reviewed on: 15th August 2025

Welcoming, friendly, quality

5
The Aberdeen branch of SBS is the pinnacle of all financial institutions. The staff provide a warm welcome and excellent service. Reviewed on: 15th August 2025

Friendly, Local, Helpful

5
Friendly and helpful go that extra mile. Reviewed on: 15th August 2025

Friendly, Personable, Professional

5
Staff very friendly. Very helpful and knowledgeable Lorraine has always helped us and always remembers our names and kids names. You don't get that at the big banks. Reviewed on: 15th August 2025

Friendly, Professional, Trustworthy

5
Exceptionally friendly, efficient and professional service made a daunting experience very straightforward. Reviewed on: 15th August 2025

Efficient , Reliable, Friendly

5
Great service, Loraine helped our rather complicated requests and was super helpful with our questions. Reviewed on: 15th August 2025

Local, Scottish, face to face.

5
I've had a very positive experience with Scottish building society, particularly appreciating its member - focused ethos. Reviewed on: 15th August 2025

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