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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,163 reviews, last reviewed 27th Feb 2026
31% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best Building Society Loraine most helpful great service, very helpful, caring Reviewed on: 27th February 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3163)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Excellent SBS response.

5
Excellent SBS response to correcting an issue which I had created myself. I had forgotten to specify the a/c no to which I was making a deposit. Problem understood immediately and after some security checks matter was put right. Reviewed on: 16th February 2026
BTD's avatar
BTD

Very competent

5
Most helpful staff very happy with the manor and experience these girls provide every time I visit Reviewed on: 16th February 2026

Visited the Troon branch today.

5
Visited the Troon branch today. Katie was, as always, extremely professional, friendly and helpful. Reviewed on: 16th February 2026

No fuss and easy

5
No fuss, easy to deal with. Staff are friendly and helpful Reviewed on: 16th February 2026

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5
Had a good experience with Kaialllllllllllllllllllllllll Reviewed on: 16th February 2026

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5
Had a good experience with Kaialllllllllllllllllllllllll Reviewed on: 16th February 2026

Treated with respect and patience .

5
Very helpful and friendly in their office in Inverness and staff answering my phone questions were also very helpful and cheery Reviewed on: 16th February 2026
Diana 's avatar
Diana

Great friendly considerate service.

5
Great friendly considerate service. No patronising, just customer focus. Reviewed on: 15th February 2026

Face to face transaction.

4
Face to face transaction. All went well. Reviewed on: 15th February 2026

ISA Maturity Reminder

5
I recently overlooked my ISA maturity reminder. but the SBS member relationship team kept prompting me - 2 phone calls and an email (from Katie McKnight) - enabling me to transfer my matured ISA to a higher rate. Good follow up service, thank you. Reviewed on: 13th February 2026
JA's avatar
JA

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