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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,192 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always great service in Edinburgh. Always great service in Edinburgh. June was helpful as usual and it was nice to meet the new addition to the team-Abbie was very friendly Reviewed on: 6th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021
Donald Corbett's avatar
Donald Corbett

Efficient, friendly, economical

5
Care and helpfulness of staff in Galashiels. Branch is exceptional. Opening on Saturday would be useful. More branches needed. Advertise your excellent service more. Reviewed on: 31st July 2025

Wonderful, friendly, great

5
Lovely, friendly, available. Helpful. Nice atmosphere. Nice branch. Great staff. Reviewed on: 31st July 2025

Fabulous service, polite

5
Fabulous service, friendly people. Reviewed on: 31st July 2025

Great personal service

5
Love that there is a local branch. Great personal service. Like the passbooks. Reviewed on: 31st July 2025

Good, reliable, friendly

5
Friendly, but I would like more branches. Reviewed on: 31st July 2025

In branch service review

5
Friendly manner, experience, knowledgeable and efficient. Reviewed on: 31st July 2025

Quick, efficient, value for money

5
Nice interaction, quick and helpful. Reviewed on: 31st July 2025

Friendly, Scottish and convenient

5
Great service all round. Edinburgh team are all very welcoming and friendly. Reviewed on: 31st July 2025

In branch service review

5
Quick, efficient and always helpful. Reviewed on: 31st July 2025

Having found out my reinvestment ISA paperwork and p...

5
Having found out my reinvestment ISA paperwork and pass book had been delivered to “An empty property!!” and duly delivered by the solicitor dealing with the property I contacted Scottish Building Society concerned my mail which was properly addressed might have been tampered with. My concerns were dealt with by Sophie very efficiently and courteously who assured me no action had taken place on my account which was in order but would make a note of this on the account to set my mind at rest. How my mail ended up in a different address is hopefully due to a mistake by the post office and nothing more sinister. Sophie thank you for your grateful help in this. Reviewed on: 30th July 2025
K R's avatar
K R

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