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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,194 reviews, last reviewed 9th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service I phoned up to ask for some assistance and Audrey was extremely helpful and very friendly. Reviewed on: 9th March 2026
Louis's avatar
Louis

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Not marketed enough

5
No appointment required. Lots of info. Clear and easy to understand everything. Reviewed on: 14th July 2025

In branch service review

5
Quick and friendly and informative. Reviewed on: 14th July 2025

Great value, mutual, helpful

5
Open Saturdays - great service from staff. Reviewed on: 14th July 2025

In branch service review

5
Perfect service each time I come in the branch, always helpful and provide great service over the counter. Always seen promptly. Never have to wait. Reviewed on: 14th July 2025

In branch service review

5
Staff were extremely helpful and professional - a credit to the Society. Reviewed on: 14th July 2025

Very helpful

5
Staff very friendly and very helpful. Reviewed on: 14th July 2025

Smart, welcoming, helpful

5
Made very welcome. Helpful staff. Really appreciate the service given. Reviewed on: 14th July 2025

So so extremely excellent

5
Pleasant, prompt and efficient service as always. Certainly recommend. Reviewed on: 14th July 2025

Professional, knowledgeable, courteous

5
Provided the usual excellent level of service I have come to expect from the branch. Well done. Reviewed on: 14th July 2025

Helpful, knowledgeable, professional

5
All staff gave excellent service. I am always treated with both professionalism and courtesy - full marks. Reviewed on: 14th July 2025

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